Maxwell® RSC 48 Software, Firmware and Methods

Download software and firmware updates and methods for the Promega Maxwell® RSC 48 Instrument.

Need help?

Chat with Technical Service
RSC48_front2

Software and Firmware

Latest versions:
Software v4.1.0
Firmware v6.2.12

Software Installation Instructions:

  1. Prior to upgrading the Maxwell® RSC 48 Software, ensure that the Maxwell® instrument has Firmware v6.2.12 (Home -> Settings -> Instrument Info). Please contact Promega Technical Services (techserv@promega.com) for any questions about or installation of a new Firmware or Software version on your Maxwell® instrument.
  2. Before upgrading to the new software version, export any extraction reports that need to be saved and may still reside within the Maxwell® RSC 48 Software into a file in a different directory on the Tablet PC or to your local PC drive to prevent data loss.
  3. To ensure migration of the previously installed Maxwell RSC 48 methods to the new software version, install the updated software version without uninstalling the old software version. If the previous software version is manually uninstalled before installing the update, the existing methods will not migrate.
  4. Power OFF the instrument and disconnect it from the Tablet PC.
  5. Download and Save the "Maxwell_RSC_48_Installer_v4.1.0.zip" file to your hard drive.
    Note: Make sure to extract the file from the zip archive.
  6. Right click on the "Maxwell RSC 48 Installer v4.1.0.43.exe" file and select Run as Administrator. Follow the prompts and wait for installation to be completed.
    Note: If the installation procedure displays a pop-up message regarding an update to the .NET framework, locate file “ndp48-x86-x64-allos-enu.exe” in the folder where the Maxwell software is located. Right click on the file and select Run as Administrator. Follow the prompts and wait for installation to be completed. A restart of the PC is required to complete the installation. After this restart, perform step 6 again to install the Maxwell software.
  7. Launch the Maxwell® RSC 48 Software and go to Settings -> Instrument Info to verify that the Software version is updated.

Firmware Installation Instructions:

  1. Download and Save the "RSC-48_Firmware-v-6212.bin" file to your hard drive.
  2. Export all results files to the tablet desktop to prevent data loss.
  3. Uninstall existing software.
  4. Re-connect the instrument to the PC, and power the instrument ON.
  5. Install the Firmware by launching the Instrument Programmer from the Apps menu by swiping from the right edge of the Tablet and selecting the search function. Type Instrument Programmer into search box and then click on the icon.
  6. Select the Firmware Browse button and navigate to the file location in step 1.
  7. Select the Firmware file with the extension of .bin and select Open.
  8. Click the Program button and wait for the process to complete. Restart the instrument when prompted and press OK.
  9. Launch the Maxwell® RSC 48 Software and go to Settings -> Instrument Info to verify that the Firmware version is updated.