Maxwell® RSC or FSC Software, Firmware and Methods

Updates and methods for Promega Maxwell® Instruments, firmware and software.

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Software, Firmware and Methods Downloads

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Software and Firmware

Latest versions:
Software v3.0.3
Firmware v4.17

Software Installation Instructions:

  1. Export results that may still reside within the Maxwell® RSC or FSC Software into a file in a different directory on the Tablet PC or to your local PC drive to prevent data loss. All results and user-defined methods will be saved in the Maxwell® RSC FSC Software and accessible after updating to the new software version. This is merely a precautionary step.
  2. Download and Save the "9801-210-rev-303-rsc-fsc-software.zip " file to your hard drive and extract all the contents of the zip file.
    Note: Make sure to extract the file from the zip archive.
  3. Power OFF the instrument and disconnect it from the PC.
  4. Right click on the "Maxwell Software Installer v3.0.3.51.exe" file and select Run as Administrator.
  5. When prompted select the appropriate instrument that you are updating (Maxwell® RSC or Maxwell® FSC) and click Next.

    Screenshot showing how to pick the Maxwell® RSC or FSC instrument
  6. Follow any remaining prompts and wait for installation to complete.
  7. Launch the Maxwell® FSC Software and go to the Settings -> Instrument Info to verify that the Software version is updated.

Need help? techserv@promega.com

Firmware Installation Instructions:

  1. Download and Save the "9801-200-rev-417-rsc-firmware.zip" file to your hard drive and extract all the contents of the zip file.
    Note: Make sure to extract the file from the zip archive.
  2. Re-connect the instrument to the PC, and power the instrument ON.
  3. Install the Firmware by launching the Instrument Programmer from the Apps menu by swiping from the right edge of the Tablet and selecting the search function. Type Instrument Programmer into search box and then click on the icon.
  4. Select the Firmware Browse button and navigate to the file location in step 1.
  5. Select the Firmware file with the extension of .bin and select Open.
  6. Click the Program button and wait for the process to complete. Restart the instrument when prompted and press OK.
  7. Launch the Maxwell® FSC Software and go to the Settings -> Instrument Info to verify that the Firmware version is updated.

Need help? techserv@promega.com