Service and Support: Maxwell® and Maxprep® Instruments
Promega provides comprehensive service and support for the Maxwell® System. We can assist you with troubleshooting, provide reagent and application information and be a scientific resource for your success. See below for support documentation for Maxwell® and Maxprep® instruments. Support documentation for GloMax® Instruments is available here.
Instrument Registration
Maxprep® Liquid Handler
![Maxprep liquid handler service options](https://scv10mr-cdnpre-p-cus-00.azureedge.net/-/media/images/products/instruments-dna-rna-extraction/maxwell-instruments/maxprep-maxwell-rsc-48-bundle/maxprepillustration2.png?rev=c1f699ede6854a94b710adb36aae0d6f&sc_lang=en)
- Cat.# AS9100, AS9101, AS9105, AS9200, AS9201, AS9205
- Technical Manual
- Features and Specifications
- Service and Support Options
Maxwell® CSC 48 Instrument
![Maxwell RSC 48 Instrument Service Options](https://scv10mr-cdnpre-p-cus-00.azureedge.net/-/media/images/resources/figures/17000-17099/17002cb-w.png?rev=0dedcd77dbc8434b87293abc06011a56&sc_lang=en)
Only available in the United States
Specifications and Service Products Service Binder Forms- Service Binder-Incident Form (US Letter) (A4)
- Service Binder-Cleaning Form (US Letter) (A4)
Maxwell® RSC 48 Instrument
![Maxwell RSC 48 Instrument Service Options](https://scv10mr-cdnpre-p-cus-00.azureedge.net/-/media/images/products/instruments-dna-rna-extraction/maxwell-instruments/maxprep-maxwell-rsc-48-bundle/rsc48_front2.png?rev=d49530faedda4abcbfa17b435c510634&sc_lang=en)
Maxwell® RSC Instrument
![Maxwell RSC Instrument Service options](https://scv10mr-cdnpre-p-cus-00.azureedge.net/-/media/images/products-and-services/instruments/maxwell/thumbs/rsc_320x290.png?rev=97355c7e2a3e4a8b900e89602300c13a&sc_lang=en)
Maxwell® CSC Instruments
![CSC_320x290](https://scv10mr-cdnpre-p-cus-00.azureedge.net/-/media/images/products-and-services/instruments/maxwell/thumbs/csc_320x290.png?rev=67c3b975fa874313b656050baf92dd27&sc_lang=en)
- Cat.# AS4000, AS6000 (US, Canada, China, Korea only)
- Technical Manual
- Features and Specifications
- Service and Support Options
Maxwell® FSC Instrument
![Maxwell FSC Service options](https://scv10mr-cdnpre-p-cus-00.azureedge.net/-/media/images/products-and-services/instruments/maxwell/thumbs/fsc_320x290.png?rev=24340081260a40a4bec6e5fe5550c425&sc_lang=en)