Maxwell® RSC or FSC Software, Firmware and Methods
Updates and methods for Promega Maxwell® Instruments, firmware and software.
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Software, Firmware and Methods Downloads
Software and Firmware
Latest versions:
Software v4.0.0
Firmware v4.17 or v5.0.6
Note:
- Firmware v5.0.6 supports a new replacement hardware part due to a discontinued part. Maxwell® RSC/FSC Software v4.0.0 is compatible with both Firmware versions 4.17 and 5.0.6.
- Firmware v5.0.6 is not compatible with all the Maxwell® RSC/FSC instruments installed in the field. Please contact Promega Technical Services techserv@promega.com for any questions about the Maxwell® Instrument Firmware.
Update the Software Installation Instructions as follows:
Software Installation Instructions:
- Prior to upgrading the Maxwell® RSC/FSC Software, ensure that the Maxwell® instrument has Firmware v4.17 (Home -> Settings -> Instrument Info). Maxwell® instruments with Firmware v5.0.6 already have Software v4.0.0 installed on them and do not need a Software update. Please contact Promega Technical Services (techserv@promega.com) for any questions about or installation of a new Firmware or Software version on your Maxwell® instrument.
- Before upgrading to the new software version, export any extraction reports that need to be saved and may still reside within the Maxwell® RSC/FSC Software into a file in a different directory on the Tablet PC or to your local PC drive to prevent data loss.
- To ensure migration of the previously installed Maxwell RSC/FSC methods to the new software version, install the updated software version without uninstalling the old software version. If the previous software version is manually uninstalled before installing the update, the existing methods will not migrate.
- Power OFF the instrument and disconnect it from the PC.
- Download and Save the "Maxwell_RSC_Software_Installer_v4.0.0.zip " file to your hard drive and extract all the contents of the zip file.
Note: Make sure to extract the file from the zip archive. - Right click on the "Maxwell Software Installer v4.0.0.15.exe" file and select Run as Administrator.
Note: If the installation procedure displays a pop-up message regarding an update to the .NET framework, locate file “ndp48-x86-x64-allos-enu.exe” in the Maxwell_RSC_Software_Installer folder. Right click on the file and select Run as Administrator. Follow the prompts and wait for installation to be completed. A restart of the PC is required to complete the installation. After this restart, perform step 6 again to install the Maxwell software. - When prompted select the appropriate instrument that you are updating (Maxwell® RSC or Maxwell® FSC) and click Next.
- Follow any remaining prompts and wait for installation to complete.
- Launch the Maxwell® RSC/FSC Software and go to the Settings -> Instrument Info to verify that the Software version is updated.
Need help? techserv@promega.com
Methods
Each method download contains the specific automated method necessary to run the Maxwell® RSC or FSC Instrument. The download includes encrypted files with a .package extension.
Maxwell® RSC or FSC methods can be downloaded from any PC computer (Microsoft Windows® 7 or higher) with an available USB port.
Blood DNA
Buccal Swab DNA
Buffy Coat DNA
ccfDNA LV Plasma
ccfDNA Plasma
Cell DNA
Cultured Cells DNA
DNA IQ™ Casework
Maxwell DE (Differential Extraction)
Enviro Total Nucleic Acid
Fecal Microbiome DNA
Xcelerate FFPE DNA
FFPE DNA
FFPE Plus DNA
FFPE RNA
XtractAll FFPE DNA/RNA
*See note below
Genomic DNA (gDNA)
Viral Total Nucleic Acid
Tissue DNA
Stabilized Saliva DNA
simplyRNA Tissue
simplyRNA Cells
simplyRNA Blood
PureFood Pathogen
PureFood GMO & Authentication
PureWater
Plant RNA
Plant DNA
Pathogen Total Nucleic Acid
miRNA Tissue
miRNA Plasma & Serum
Whole Blood DNA
*Note: The Maxwell® RSC XtractAll FFPE DNA/RNA Kit is only compatible with Maxwell® RSC software version 4.0.0 or greater.